I got a call today from someone who said they were from Microsoft warning me that my computer had a virus and that a report had been sent to them. It was a scam, which I figured out immediately but fed him enough rope to let him hang himself.
When I found out enough information, I contacted the Microsoft Security Center and informed them of what I had learned. Unfortunately, they told me that while I had immediately recognized this as a dangerous scam, many people had not. Their computers were severely compromised, as was any personal and financial information kept on their computer. Here’s what happened and what you should and should never do when people call you to “help” with your computer. Continue reading